Head of Service Design
Ella is the Head of Service Design at Innovation Unit and believes that design can be transformative in offering hope to those that face tough challenges.
She has a particular interest in using service design to achieve social justice by redesigning system boundaries and social structures. She has led teams and supported leaders across mental health, children’s social care, justice and local government.
Ella is currently leading our Service Design Team to grow new design practice and movements that give people the permission and processes to reimagine their communities and create social change.
Ella is currently working on Living Well Derbyshire – a 3 year programme to reimagine community mental health support across 8 localities through the creation of new teams, networks, community support, collaborative structures and person centred holistic practice.
Ella is experienced in using service design to make changes in complex systems and grow the conditions, mindsets, capabilities and structures that enable transformation change to happen.
Other projects she has led include:
Living Well UK, a three year programme to transform mental health outcomes across four pioneering places in the UK
undertaking research and imaging new solutions for care leavers facing prison sentences
Better Endings, which created new solutions in end of life care
adapting No Wrong Door in Wigan;
redesigning Doncaster’s Children Social Care Front Door
improving employment support for people on health related benefits.
Living Well Derbyshire: transforming adult mental health
Innovation Unit is scaling the Living Well approach in Derbyshire: creating new mental health teams who meet people’s needs in their community.
12 May 22
Innovation Unit Design Academy
We are now accepting expressions of interest for our one-year, part-time programme starting September 2023.
14 May 23
Ella Walding wins International Service Design Award 2017
Congratulations to Ella Walding for winning Service Design Network’s International Service Design Award for her project helping the Maltese Government to apply design thinking and make change happen.
09 Nov 17