Jethro Sercombe

Jethro Sercombe

Associate
(Australia New Zealand)

Jethro is an Associate at Innovation Unit Australia New Zealand with a passion for the way society treats its most vulnerable citizens, and the potential for innovative social services and adaptive systems to respond to complex social issues. Jethro is particularly passionate about the journeys we have through the social systems that have been created, and how those might be transformed.

Jethro brings a Service and Strategic Design capacity to projects within early learning, the NFP social sector and education system responses to at-risk students. This includes capability building in Design method, and the facilitation of Codesign processes.

Before embracing the innovation potential of service design and co-design, Jethro dedicated his work to youth homelessness, leading flagship projects in the Western Australian youth sector.  The combination of social services leadership and formal design training allowed Jethro to develop one of Australia’s first in-house social design practices, not for profit Anglicare, WA. Since then, he has utilised the power of service design across areas such as Homelessness, Financial Resilience, Family Separation and the State Care System. In 2013, Jethro was named one of Business News’ 40 under 40 and in 2019 was awarded a Westpac Social Change Fellowship for his work in social innovation.