Tools

Carer journey

An overview of what a journey through the Coach4Care service looks like.

Carer Journey - PDF document


Double Diamond Coaching model

The Double Diamond Coaching Model is a coaching tool created with coaches and carers, for carers. It is based on the Design Council’s Double Diamond, a well-established framework for innovation and problem solving.

Double Diamond Coaching model - PDF document


Carer passport 

A tool to help professionals better understand a carer and the person they support. Carers can take this to hospital appointments, GP visits or meetings with other health and care professionals.

Carer passport - PDF tool


"How serious is it?"

It can be difficult for carers to understand how severe a person’s condition is. Professionals may not always share this information clearly. This tool helps carers ask the questions they need, while also supporting them to receive information at a pace that feels manageable.

How serious is it? - PDF tool


"I don't feel heard"

A tool carers can use when they feel that professionals are not listening to them.

I don't feel heard - PDF tool


Making the most out of your time with professionals 

A tool to support carers in conversations with professionals, helping them understand what they can ask and how to get the information they need.

Making the most of your time with professionals - PDF tool

More resources

We have developed a variety of resources that can be used to implement Coach4Care.