Our staff has often run organisations and services themselves so we understand the challenges of implementation and change as well as how to develop new ideas. We always support clients to create the conditions in which new ways of doing things can flourish.
We are different from other organisations because we believe that building the capacity of the people we work with to do innovation work, is an important part of developing radically better public services. We help to train the people we work with and always try to leave a legacy of a greater ability and appetite to do more things differently in future.
We have radical ambitions. Many organisations help public services to improve incrementally; and many organisations work on a small scale to make a local difference. However, our ambitions are greater than this. We aim to support radical innovation in public services and we aim to achieve change on a large scale, by creating better system conditions for innovation.
We put public service before profits. We are a not-for-profit social enterprise, which means we care about improving things for everyone. We use what we know to influence public debate, re-shape public policy and transform public services, leading to improvements that everyone can learn from.