Tiago is a Design Associate at Innovation Unit. He has experience in difference design fields and is passionate about how a user-centric and research-driven approach can deliver innovation through different channels and impact people’s lives in a positive way.
Tiago works across different projects designing user journeys, blueprints, workshop materials and other products focused on communicating content in a visual and engaging way. He is currently working on My Care, My Way, an integrated health and care project in partnership with West London CCG, and a project focusing on integrated employment support with the Department for Work and Pensions. Previously, Tiago has played a leading role in developing learning resources for the Local Family Offer pilot programme and Wigan’s asset-based care project.
Before joining our team, Tiago worked with design studios in Brazil and Italy, as well as spending time on academic and side projects which explored design intersections: merging products, services and graphic design. Most recently, his projects have focused on education; in partnership with schools in Portugal, he co-designed tools to improve learning experiences.
Asset-based children’s services
We are supporting Wigan Council to develop a new residential and edge of care service that is inspired by North Yorkshire County Council’s No Wrong Door, and builds from their own ACT and Share innovations.
How parents relate to one another has a deep and long lasting impact on their children’s lives – for good or for ill. Every day, local authorities come into contact with families, so how can professionals spot the signs of relationship difficulty and help parents with the support they need?
A new care model for older people
In partnership with PPL, Innovation Unit are working with West London CCG to refine and develop a new integrated care service called My Care, My Way.