Aviv Katz

Aviv Katz

Senior Associate

Aviv specialises in service design, research and creative facilitation of public service innovation. He has coached leaders and led teams, working across health, social care, justice and local government.

Aviv joined Innovation Unit as a Service Designer in 2009 and led its service design studio for a number of years before becoming Senior Associate in 2017. Recently, he has been part of the Innovation Unit and PPL team working with West London CCG to deliver improvements to My Care My Way, an innovative service that proactively manages the health of elderly patients.

Other projects he has led include: Prevention Matters, helping older people to remain independent and resilient in their communities; Mumspower, helping mums-to-be access better support during pregnancy; Shaping A Healthier Future, designing new types of hospitals in London; and Reimagining the future museum, with Smithsonian in the US.

Previous roles include working for Engine Service Design, where he helped to set up a social innovation lab in a local authority, designed a biometrically-enabled immigration service and ran ethnographic fieldwork relating to childhood obesity. Before that he worked at the Design Council on a national skills strategy for the design sector. Aviv is also an active mentor and faculty member of Year Here, a former jury member of the international SDN Service Design Award, guest editor of Touchpoint magazine and visiting lecturer at Shenkar College of Engineering and Design.